Project Management

Vital to every successful deployment is a strong direction and project management. Bedrock’s project mangers have experience in managing complex projects and initiatives, identifying crucial milestones and deliverables, and ensuring their team members have the most accurate information and resources available so there are successful outcomes. Along with the experience needed to lead diverse IT teams, our project managers are also certified from the Project Management Institute and adhere to the PMI and PMBOK ethics, processes, and standards.

When a Bedrock project manager comes onsite customers immediately see beyond another project manager, rather they see an extension to their current team. One reason our project managers are successful is because they pride themselves in taking the extra steps needed beyond the traditional project manager role, whether it be updating the teams via a specific communication outlet, taking on additional roles and responsibilities outside what they were originally expected to perform, work on our customers internal roadmaps, assisting in developing customer yearly initiatives, sit on change control review boards or even work with customers internal management on ways to grow their teams. By taking on this mentality our PM’s have been successful in running and managing multiple IT teams, budgets and projects all at once. To date, our project managers have successfully lead data migrations, equipment decommissioning and moves, technology refreshes, new product BETA’s, data center moves and ensure daily operations continually progress as projects evolve around them.

While our project managers are onsite they additionally will perform and manage the purchasing process as well as work hand in hand with your procurement teams and shipping and receiving teams. By being involved in this process they can adequately update the appropriate departments when shipments will arrive, work with customer’s internal teams to submit the appropriate change control documentation or ensure the installation is planned appropriately from the time the equipment arrives onsite. By taking on these roles and responsibilities it eliminates your team members need to guess when they can expect equipment to show up, rather allow for a more proactive approach to the installation process. During this process our project managers also create in-depth dashboards allowing you visibility into where every open quote, purchased quote, installation status, and shipment of purchased equipment stands.

One key success of each Bedrock PM is their ability to be a successful liaison between the OEMs, distributors and our customers. We have various techniques to ensure the relationships continue in a strong pattern such as weekly or monthly account meetings, constant communication about the account, strong negotiation skills to secure the best resources for projects and the ability to escalate situations to the appropriate individuals if needed. By allowing our staff to integrate with your internal team and play this liaison role you will find yourself more knowledgeable about the daily operations taking place, meeting the deemed SLA’s already established and committing to deploy successful projects since you know there is a reliable project manager ensuring your deliverables are met.